Job Description:

Job Description:
Setup and configure Data Protector server/client and tape libraries
Monitor daily Data Protector activity and reporting to proactively avoid issues
Modify and optimize backup schedules
Improve automation and productivity of backups through scripting enhancements
Troubleshoot and resolve missed and failed Data Protector backups
Interface with vendors for escalation of issues
Processing of tapes for offsite storage
Update Data Protector Spec and procedures
Provide operational support on a 24x7 rotation basis.

Qualification:

Computing or similar subject related degree

Interpersonal sensitivity and customer responsiveness

Leadership skills

Excellent knowledge of the IT environment and its future trends

Ability to communicate complex technical contents plainly and simply

Strong consulting skills, flexibility and resourcefulness

Exposure to Customers Globally

Strong knowledge on ITIL Processes.

Skills mandatory:

1. 1-3 years of support experience

2. System administration skills on UNIX/Windows

3. Knowledge of tape drives and libraries

4. Good written and verbal communication skills

5. Atleast 1 years experience in Data Protector Backup tool.

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