Job Description:

Job Description:
The Analyst role involves following and enforcing the ITAM Policies, Processes and Procedures for each specific customer account and acting as caretaker and administrator for the Asset Management data including all updates resulting from asset Installs, Moves, Adds, Changes and Disposals. This person is typically assigned more tactical and structured tasks relating to Asset Management.
The Analyst has the following key accountabilities:
Administer the Asset Life-cycle processes
Manage asset data in the form of physical assets, software assets, leases and contracts, ensuring attributes are updated as a result of adherence to the Asset Management Processes & Procedures for both ad-hoc and bulk updates
Ensure the data standards are maintained within the asset management repository
Responsibilities:
Data entry - updates asset information via approved application interfaces
Processing IMACD activity based updates to asset data
Understand basic fundamentals of asset tools used to respond to non-technical questions on capabilities, such as reports, general asset management solution particulars such as standard fields, integration points & general configuration
Respond to asset management queries from clients or HP staff
Manage exceptions resulting from Asset Management Processes & Procedures
Work with Procurement teams in relation to Procurement and Invoice data
Work with the Finance & Admin teams in relation to Invoice, Lease and Customer Billing data
Work with Lessors in relation to Lease data and co-ordinating end of lease asset returns
Work with Delivery teams in relation to asset updates from IMACD activity
Work with Project teams in relation to providing asset data for project planning and receiving asset updates as outputs from project activity
Assist on projects teams including audits / physical inventories and Technology Refresh
Prepare weekly, monthly and ad-hoc reports as required by the client contract or internal HP
Identify and escalate any asset process which may negatively impact the short/long term asset management objectives
Education and Experience Required:
Bachelor's degree in Computer Science, Engineering, Business, or related field or equivalent work experience.
May have Master's degree in related field.
Often holds intermediate-level certification(s) in work field.
Typically 8+ years of relevant experience.
Knowledge and Skills:
Typical skills include:
(Expert) in one or more technology sub-areas.
(strong) understanding of related technologies.
(strong) Customer Service.
General Project Management.
Influencing Others.
Customer/Vendor Management.
Business Analysis
General Financial Management .

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