Job Description:

A ServiceNow Developer is responsible for designing, developing, and implementing solutions on the ServiceNow platform. This role involves customizing applications, building workflows, integrating systems, and ensuring the platform meets business needs aligned to planned roadmap functionality to support the build of Smart Apps.

Roles & Responsibilities:

• Development and configuration: Design, develop, and configure ServiceNow applications, modules (CSM or FSO), workflows, and catalog items. This includes setting up forms, fields, client scripts, business rules, and UI policies.
• Integration: Build and maintain integrations with other systems and third-party applications using tools like REST/SOAP APIs and Integration Hub.
• Customization: Write and maintain custom code using JavaScript, HTML, and CSS to meet specific business needs.
• Data management: Manage data imports, exports, and transformations, and ensure data integrity.
• Troubleshooting and support: Provide technical support to users, identify and resolve software flaws, and conduct regression testing.
• Documentation: Create and maintain comprehensive technical documentation for configurations, customizations, and processes.

Requirements:

• ServiceNow Certified System Administrator.
• ServiceNow development experience in Customer Service Management (CSM) or Financial Services Operations (FSO) REQUIRED.
• Knowledge and/or micro-certification in at least one of the following:
  • Playbooks
  • Flow Designer
  • Now Assist / AI
  • Platform Analytics
  • Predictive Intelligence
  • Service Portal
  • Catalog Items

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

Postings Link

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Please note: DXC will respond only to requests for accommodations due to a disability.

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