Job Description:

Data Center Technician – Description

Location: Onsite in Client's Data Centre Working Hours: 0800 to 1600 Monday to Friday Availability: Ability to work on-call for 24/7 reliability

Security Clearance: UK nationals only for SC clearance

Primary Objective: Ensures the 24/7 reliability, security, and performance of physical and virtual infrastructure. Manage hardware installation, monitor electrical/cooling systems, perform troubleshooting, and coordinate maintenance, acting as first responders to incidents.

Key Responsibilities:

• Infrastructure Management: Install, configure, and maintain servers, networking devices, and storage equipment
• System Monitoring: Monitor environmental controls (HVAC, temperature, humidity) and power systems (generators, UPS) to ensure optimal operating conditions
• Incident Response & Troubleshooting: Act as first responders to identify, troubleshoot, and resolve hardware and network issues
• Maintenance & Security: Perform routine and preventive maintenance on infrastructure, and adhere to physical security protocols
• Documentation & Reporting: Maintain accurate documentation, including inventory records, change management logs, and incident reports
• 24/7 Reliability: Ensure continuous uptime and performance of physical and virtual infrastructure
• Electrical/Cooling Systems: Monitor and manage electrical systems (generators, UPS) and cooling systems (HVAC)

Required Skills and Qualifications:

• Experience: 5+ years of experience in data center operations or related IT infrastructure roles
• Technical Knowledge: Deep understanding of servers, structured cabling, data center environmental systems (power/cooling), and network infrastructure
• Certifications (Optional): CompTIA Server+, CompTIA Network+, or CCNA
• Soft Skills: Strong problem-solving abilities, ability to work on-call, and excellent team collaboration
• Work Location: Must work onsite in Client's Data Centre – West London area 
• Working Hours: 0800 to 1600 Monday to Friday (with on-call availability for 24/7 support)
• Security Clearance: UK nationals only for SC clearance (British passport, no dual nationality, 5 years continuous UK residency)

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