Job Description:
Your Next Big Career Move Starts at DXC Technology
We’re Hiring: ServiceNow QA Tester
Location: Hybrid – DXC Manila Eton Cyberpod Two, Quezon City
Employment Type: Full Time
At DXC, we build strong connections, embrace innovation, and empower our people to grow. We’re looking for a ServiceNow QA Tester who is motivated, skilled, and eager to contribute to meaningful projects.
Key Responsibilities
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Development and configuration: Design, develop, and configure ServiceNow applications, modules (CSM or FSO), workflows, and catalog items. This includes setting up forms, fields, client scripts, business rules, and UI policies.
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Integration: Build and maintain integrations with other systems and third-party applications using tools like REST/SOAP APIs and Integration Hub.
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Customization: Write and maintain custom code using JavaScript, HTML, and CSS to meet specific business needs.
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Data management: Manage data imports, exports, and transformations, and ensure data integrity.
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Troubleshooting and support: Provide technical support to users, identify and resolve software flaws, and conduct regression testing.
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Documentation: Create and maintain comprehensive technical documentation for configurations, customizations, and processes.
Education and Experience Required:
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Must have 3–5 years relevant experience
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Degree in Computer Science, Information Technology, or a related field, or equivalent combination of education and experience
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Demonstrated ability to work effectively within a team, collaborating with stakeholders to achieve project objectives
Qualifications
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ServiceNow Certified System Administrator.
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ServiceNow development experience in Customer Service Management (CSM) or Financial Services Operations (FSO) REQUIRED. [years based on job-level]
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Knowledge and/or micro-certification in at least one of the following:
-Playbooks
-Flow Designer
-Now Assist / AI
-Platform Analytics
-Predictive Intelligence
-Service Portal
-Catalog Items
-Automated Test Framework (ATF)
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Strong understanding of ServiceNow platform capabilities and best practices.
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Excellent problem-solving and analytical skills.
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Strong communication skills in English
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Experience with Agile methodologies.
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Familiarity with CI/CD pipelines and integration testing.
What We Offer
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Competitive compensation and benefits
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Professional growth opportunities
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A collaborative and inclusive workplace
If this sounds like you, apply and take the next step in your DXC journey.
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About DXC:
DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
