Job Description:

L1- Application Management (Internet Banking- FEBA / Finacle 10.x / 11.x)

>2 years

Engineering Graduate /Science Graduate/MCA/BCA/ Any Graduate
Good Communication (written/Oral)
Experience of Finacle version 10x support, Implementation, Configuration.
Knowledge of FEBA and Finacle Core Banking Solution
Knowledge of Banking Operation Logic, SWIFT, FCY transactions, Trade Finance, EOD BOD, Treasury
Knowledge and experience on backend services including JBOSS, Fincore, FI, C24, Uniserver, Config, APDM
Mandatory certification in ITIL v3 / v4.
 
FEBA / Finacle Application

Provide L1 Application Support for FEBA (Internet Banking) / Finacle Core Banking System (10.x / 11.x)
Handle incidents, service requests, and problem management within SLA
Perform application troubleshooting and root cause analysis
Support FEBA / Finacle configuration, customization, and implementation activities
Monitor application performance and ensure system availability
Coordinate with OEM/vendor teams for bug fixing, patching, and upgrades
Support banking operations related to Internet Banking
Do EOD/BOD activities and production issue resolution
Work in a 24×7 shift-based production support environment

Technical & Functional Skills

Strong experience in Finacle 10.x / 11.x – FEBA
Configuration
Implementation
Support
Good understanding of Internet Banking architecture and integration
Knowledge of banking operations, including:
SWIFT
Finacle Integrator
Trade Finance
EOD / BOD processes
Soft Skills
Good written and verbal communication skills
Strong analytical and problem-solving abilities
Ability to work under pressure in a production environment
 
Work Location : Pune
 

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