Job Description:

High Level Job description

Active Directory Engineer responsible for Active Directory L3 support for multiple customers with Global Footprint in a shared Delivery Model. The Engineer will be responsible for providing 24×7 rotational remote support from one of the Global Delivery Center based out of India.

Experience

• At least 6-8 years of relevant industry experience in AD and Supporting Technologies

• Operational outsourcing experience

• Global Customer remote management experience.

Skills

• Team player: Ability and willingness to motivate and support others

• Excellent customer handling and presentation skills.

• Excellent spoken and written English proficiency

• Excellent Analytical, troubleshooting and Documentation skills.

• Flexible, self-motivated with the ability to work under pressure in an International and culturally diverse organization.

• Willing to work on 24X7 rotational shifts

• MCSE, ITIL V3 Foundation certified are preferable.

Technical Skills

• Windows 2008/2012/2016 Active Directory working knowledge 

• Installation and configuration of Active Directory domain controllers.

• Perform AD server configuration according to installation check list

• Deployment of MS security hotfixes

• To perform upgrade of Active Directory environment apply change management process

• Manage the system properties, system policies and services on active directory top level domain structure and to delegate control/administration on active directory lower level domain structure.

• Managing \ Performing \Troubleshooting , schema updates

• Management of Active Directory domain controller FSMO roles

• Managing \ Performing \Troubleshooting  of Group policy objects (GPO)

• Add, remove and configure Active Directory sites, sitelinks and subnets

• Authorization of DHCP servers

• Managing \ Performing \Troubleshooting File Replication service (FRS)

• Diagnose and resolve problems associated with the Directory Replication service

• Configure and manage the AD DNS services

• Managing \ Performing \Troubleshooting TS license service on Active Directory domain controllers

• Create or remove Trust relationships

• Configure and manage the Directory Replication service

• AD Disaster recovery

• Ensure the overall security of the Active Directory domain.

• Conducting root cause analysis

• Perform Problem Management

• Scripting knowledge /experience in VB Script, PowerShell.

• Knowledge on ADAM / PKI and Quest Recovery tools will be added advantage

• Deep level troubleshooting skills on Active Directory and core infrastructure services like DNS/DHCP

• Deep level troubleshooting skills on Azure AD/Azure AD Connect.

• Working Knowledge of AD Federation Services (ADFS 2.0 & 3.0).

• Installation and configuration of Active Directory/ADFS

• PKI knowledge.

• Working knowledge of Certificate on ADFS/ADFS Proxy Server.

• Perform ADFS configuration according to installation check list.

• Configure relying party trusts and Addition/Modification/Deletion of claims.

• Configuration of Claim Provider Trust.

• Monitoring and alerting Tools support – Resolving issues raised from OVO alerting.

• DR Exercise – Perform full Disaster recovery failover testing, Ensuring ADFS functionality in the event of a DR situation.

• Proving ADFS Metadata to Application Team.

• Providing XML Application Metadata to AD Team.

• Configure and managing \ Performing \Troubleshooting AAD Connect server.

• Managing \ Performing \Troubleshooting AAD Sync issues.

• Configure sync rules and transformation rules.

• Ensuring successful sync to cloud.

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