Job Description:

Essential for Job Functions.

• Desktop / Laptop / VDI build, configuration, deployment to end users
• Software installation / deployment
• Asset and peripheral deployments
• In depth investigation into issues
• Work as part of a support team with laptop, desktop and VDI terminals support calls
• Hardware installation / upgrade / break fix for desktop, laptop, and server
• Smartphone support  (Android & iOS)
• VIP support
• Assisting with customer projects
• Occasional travel required around the area to help cover Leave at sites (within a 2hr travel)

Desirable skills / qualifications:

• Microsoft Windows 10 and / or 11 training, certification, and experience
• Legacy Operating Systems
• Understanding of Microsoft SCCM
• Experience of client-side Wi-Fi configuration and troubleshooting
• Experience of Windows Security configuration
• Experience of client encryption and VPN – Trellix, BitLocker, Cisco, F5 and Zscaler
• Previous experience in a similar role
• Willing to learn new skills and technologies
• Experience 2 – 3 years

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.